Support & Help
We're here to help you get the most out of EON Financials.
Email Support
Have a question or need help? Send us an email and we will get back to you within 1 business day.
support@eonaudit.comDemo & Onboarding
Schedule a 15-minute demo or onboarding call with Bryan Velazquez, CTO. He will walk you through everything.
Schedule a CallBilling & Subscription
Manage your subscription, update payment methods, or view invoices through the Stripe Customer Portal.
Manage SubscriptionSelf-Service Resources
Get started quickly with our guides and video tutorials.
Quick Start Guide
Need help getting started? Contact our support team and we'll walk you through installation, license activation, and your first audit report.
Contact Support →Setting Up EON Financials
Installing EON Financials takes about 3 minutes. Enter your license key, configure your first bank statement upload, and you're ready to go. Need hands-on help? Book a demo.
Book Setup Call →Running Your First Audit Report
Upload a PDF bank statement, review Local AI categorizations, make corrections, and generate a complete audit report. The whole process takes under an hour.
See How It Works →Correcting Local AI Categorization Errors
Review flagged transactions, reassign categories with one click, and the Local AI learns from every correction to improve over time.
Learn More →Frequently Asked Questions
Yes — EON Financials ingests PDF bank statements from any US bank. If your bank provides a PDF statement, EON Financials can parse it.
Our first-pass accuracy rate is 90%+ on financial transaction data. The Local AI learns from every correction you make and improves over time.
All data in Phase 1 (desktop) is stored locally on your machine. It never leaves your computer unless you choose to use cloud sync features. We do not sell or share your financial data under any circumstances.
Currently Windows (10 and 11). macOS support is on the roadmap for 2027.
No. EON Financials installs like any Windows application. Bryan personally handles your first onboarding call and gets your first report running while on the phone with you.
Yes. No contracts, no cancellation fees. Cancel from your billing portal at any time. Your access continues through the end of your billing period.
One-click correction — you reassign the category and the Local AI logs the correction for future improvement. Every decision is auditable and explainable.
Yes — annual plans save 17% vs. monthly. Annual billing also locks in your rate for 12 months regardless of any future price increases.
Lost Your License Key?
Email support@eonaudit.com with the email address you used to subscribe and we will resend your license key within 1 hour during business hours.
Don't have a license yet? Plans start at $199/month with a 14-day free trial.